What is Elite Support? Elite Support is a comprehensive support network of dealers who are trained and certified to provide the highest level of knowledge, professionalism and service in the trucking industry. It’s built around the idea that professional driverswork hard, and their service network should too.
Elite Support certification is available to Daimler Truck and Bus dealerships after undergoing a rigorous training and process improvement program. Receiving an Elite Support certification indicates that we are committed to the absolute best service for our customers.
Dealer Principal of Daimler Trucks Adelaide, Steve Smith said “Congratulations to the team for their engagement and efforts over the last 18 months in achieving Elite Support certification. This is really only the start of our ongoing continuous improvement program ensuring that our business and people provide the best possible customer experience by way of improved communications, processes and systems.”
Daimler Truck and Bus Australia quoted; “Your dedication and hard work towards providing your customers the best level of service in the industry will not only set you apart, it will reap great rewards. By committing to a culture of continuous improvement, you are sending a clear message to your customers that you value their business."
Stacey Davies, Network Optimisation Manager, Daimler Truck and Bus Australia Pacific Pty Ltd
We ensure that as an Elite Dealer we are focussed on what truly matters — your truck and your business. That means we don’t do things the easy way, we do them the right way — every time.